Important: By using the bkx8 platform, you are considered to have read and accepted this Privacy Policy. Please read it in full before creating an account.
1 Introduction & Scope
Bkx8 (referred to as "we", "the platform", or "bkx8") takes your privacy seriously. This Privacy Policy explains what information is collected when you use the bkx8.org website and its associated mobile applications ("Services"), how that information is used, and how it is kept secure.
This policy applies to all registered and unregistered users of bkx8. Whether you access our services from Bangladesh or any other country, this policy governs how your information is processed.
- This Privacy Policy is Terms & Conditions an integral part of.
- We reserve the right to update this policy at any time. You will be notified of any changes through your registered contact details.
- For any questions, reach us directly at [email protected].
2 What Information We Collect
Bkx8 only collects information that is strictly necessary to provide its services. We never request excessive or irrelevant data. The table below outlines what is collected and why:
| Type of Information |
Example |
Why It's Needed |
| Identity Information |
Name, date of birth, NID/passport |
KYC verification & age confirmation |
| Contact Information |
Mobile number, email |
Account verification & notifications |
| Financial information |
Payment method, transaction history |
Deposit & Withdrawal Processing |
| Device Information |
IP address, browser, OS |
Security & Fraud Prevention |
| Usage Data |
Gaming history, preferences, session duration |
Service Improvement & Personalization |
| Location information |
Country, city (approximate only) |
Regional compliance & regulatory requirements |
Please Note: We never store your full bank account or card number directly. Payment information is handled securely by the relevant payment gateway.
3 How We Collect Information
Bkx8 collects your information in several ways. We are committed to being transparent about each method:
- Information Provided Directly: Information you provide directly during registration, KYC verification, or when contacting support.
- Automatically Collected: When you use the platform, device and usage information is automatically collected via cookies and log files.
- Payment Providers: Transaction details are received from payment partners such as bKash, Nagad, or Rocket during deposits and withdrawals.
- Verification Body: Approved third-party providers may be used for identity verification during the KYC process.
- Public Sources: Information may be verified against government or public databases for fraud prevention purposes.
4 Purpose of Data Use
Bkx8 uses the information it collects for specific, legitimate purposes only. We never use your data beyond what is stated:
- Account management: To create, manage, and secure your account.
- Service Delivery: To process gaming services, betting, deposits, and withdrawals.
- Identity Verification: To verify age and identity and to prevent money laundering.
- Contact: For sending important updates, transaction confirmations, and support.
- Security: To prevent fraud, hacking, and other cyber threats.
- Service Improvement: Usage pattern analysis to improve your platform experience.
- Legal obligations: To comply with applicable laws and regulatory requirements.
Marketing Communications: No marketing SMS or emails will be sent without your consent. You can opt out of marketing notifications at any time.
5 Data Sharing & Disclosure
Bkx8 does not sell your personal information to any third party. However, limited information may be shared in certain circumstances:
- Payment Providers: With authorized payment partners such as bKash, Nagad, and Rocket to process transactions.
- KYC verification services: With authorized verification agencies to confirm your identity.
- Law enforcement agencies: When required by a court order or legal obligation.
- Security Investigation: To relevant authorities for investigating fraud or illegal activity.
- Business Transfers: To the new owner in the event of a company merger or acquisition.
Guarantee: Before sharing data with any third party, we ensure they adhere to the same standard of privacy practices that we do.
6 Cookies & Tracking
The bkx8 website uses cookies and similar tracking technologies to enhance your browsing experience.
- Essential cookies: To keep login sessions active and maintain security — these cannot be disabled.
- Functional Cookies: To remember your preferences, such as language and theme.
- Analytics Cookies: To collect platform usage statistics — you can turn this off.
- Security Cookies: Used to detect fraud and bots.
You can disable non-essential cookies at any time from your browser settings. However, doing so may limit the functionality of certain features.
7 Data Protection Measures
Bkx8 uses industry-leading security measures to protect your information. Our layers of protection include:
- For all data transfers TLS 1.3 Encryption is applied.
- Sensitive Data AES-256 Stored with encryption.
- Regular Penetration Testing Security audits are conducted.
- Multi-Factor Authentication (MFA) for system access.
- 24/7 Security Monitoring — Any unusual activity is detected immediately.
- At the Data Center Physical Security Access control is maintained.
In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours and take prompt steps to resolve the issue.
8 Data Retention Period
Your information is not retained longer than necessary. Our general retention policy:
- Account information: For the duration of your active account and up to 5 years after closure.
- Transaction Records: Up to 7 years due to legal obligations.
- KYC documents: Up to 5 years after verification.
- Log Files: Up to 12 months for security purposes.
- Marketing Preferences: Deleted immediately upon unsubscription.
Once the designated retention period expires, data is securely deleted or anonymized.
9 Your rights
As a bkx8 user, you have the following rights over your personal data:
Right to Access
You may request to see what information we hold about you and obtain a copy.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you can request that processing of your data be temporarily paused.
Right to Data Portability
You may request a copy of your information in a structured, machine-readable format.
Right to object
You can object to your data being used for marketing or profiling purposes.
To exercise your rights: To exercise any of your rights, email us at
[email protected]. We are obligated to respond within 30 days.
10 Children's Privacy
Bkx8 strictly does not collect information from or provide services to anyone under the age of 18. Our platform is intended exclusively for adults.
- Age verification is mandatory at the time of registration.
- If an underage account is detected, it is immediately closed and all associated data is deleted.
- If a parent or guardian believes their child has created an account, please contact [email protected] immediately.
For parents: Please ensure your children do not access our platform. We recommend using parental control software.
11 Third-Party Services
The bkx8 platform uses certain third-party services and technologies that operate under their own privacy policies:
- Payment Gateway: bKash, Nagad, and Rocket each have their own privacy policies.
- Analytics Tools: Analytics services to measure platform performance.
- Live Chat Support: Third-party chat software for customer support.
- CDN services: Content Delivery Network for fast content delivery.
These third-party service providers only receive the information necessary to perform their specific function and may not use it for any other purpose.
12 Policy Changes
Bkx8 may update this Privacy Policy when necessary. When changes are made, we will:
- A clear notification will be displayed at the top of the website.
- You will be notified via SMS to your registered mobile number or by email.
- You will be notified at least 14 days in advance of any major changes.
- The "Last Updated" date at the top of the page will always reflect the most recent version.
Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, please contact our support team to close your account.
13 Contact Us
For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Privacy Team:
Email
Response within 48 hours
Live Chat
24/7 Support
Get Instant Help